Case Study: California Department of Forestry & Fire streamlines policy issuance and compliance with Esper

California Department of Forestry & Fire streamlines 3,000 policy reviews with Esper

The California Department of Forestry & Fire (CalFIRE) faced significant challenges in managing its mission-critical policy issuance. Their existing system caused delays in collaboration, lacked version control, and made it difficult to track thousands of expiring documents, posing legal and compliance risks for field staff without real-time access. They partnered with Esper to streamline this process using its policy management solutions.

Esper implemented its workflow tool and Policy Library to address these issues. The solution enabled seamless stakeholder collaboration with automated notifications, centralized version control, and a mobile-friendly library for field access. Esper’s system automatically tracks key revision dates to ensure compliance and flags expiring policies. This partnership allows CalFIRE to efficiently manage its policy lifecycle, drastically reducing issuance delays and ensuring staff have real-time information.

California Department of Forestry & Fire (CalFIRE)