Case Study: Engel & Völkers USA achieves 32x faster territory definition and 2x more client visits with eSpatial

Engel & Völkers use eSpatial mapping tools to grow and manage their fast-growing US franchise network

Engel & Völkers, a franchisor supporting 150+ real estate agencies across the US, Canada and the Caribbean, struggled with slow manual territory mapping and inefficient sales planning. Using MapPoint, territory agreements could take up to six business days, and sales reps planned by gut from CRM lists, spending more time driving than meeting clients.

After adopting eSpatial’s mapping platform — including territory maps, heat maps, proximity analysis and optimized routing — the company created a single visual source of truth, cut territory definition from six days to 90 minutes (32x faster) and doubled the number of clients sales reps can visit each week. The result is clearer, editable franchise boundaries, faster expansion planning and smarter, more productive sales activity.

Engel & Völkers USA

James Cappiello

Director of Expansion