Case Study: University of Tennessee achieves modern, automated spend management and $586,400 in net savings with ESM Solutions

University of Tennessee - Customer Case Study

The University of Tennessee relied on paper, pens, rolodexes and dozens of binders across multiple disconnected procurement systems, leaving contracts lost, approvals slow and sourcing cumbersome. To modernize spend and contract management the university turned to ESM Solutions and its suite of spend-management, procurement, sourcing and contract-management tools to replace manual routing, LeKtriever archives and decentralized processes.

ESM Solutions deployed an integrated, automated platform with an online contract repository, electronic signatures, automatic routing, a vetted supplier marketplace and collaborative sourcing portals. The result was rapid adoption (0 to 13,799 transactions in the first year), transactional value growth to $8.7M, searchable storage of tens of thousands of contracts, retirement of legacy filing systems and reported net savings of $586,400, while increasing visibility, efficiency and supplier diversity across the system.

University of Tennessee

Blake Reagan

Director of Contract Administration