Case Study: University of Richmond achieves centralized, auditable contract management with ESM Solutions

University of Richmond automates contract management with ESM

University of Richmond faced a fragmented, mostly paper-based contract process where dozens of versions of agreements circulated by email, departments often signed contracts outside procurement, and a two-person sourcing team was regularly pulled in at the last minute. To address this, the university selected ESM Solutions and its ESM Contract Management product to centralize and automate contract intake, review and signature workflows.

ESM Solutions implemented a central contract repository with automated notifications, Word-compatible templates, audit trails and in-system messaging, which reduced inbox clutter, exposed bottlenecks and improved categorizations of spend. The system helped the University of Richmond identify dozens of redundant vendor agreements to consolidate next year, saved staff time through streamlined approvals, and gave the school an auditable, accountable contract process.

University of Richmond

Wendy Burchard

Strategic Sourcing Manager