Case Study: True Alliance achieves 90% faster remittance processing with Esker Collections Management and Cash Application

True Alliance reduces remittance processing time by 90% with Esker

True Alliance, an Australian retailer and distributor, faced challenges with its manual collections and cash application processes while managing over 1,000 clients. To modernize these operations and handle a heavy month-end workload, they turned to Esker for a solution, implementing Esker Collections Management and Esker Cash Application.

Esker's solution centralized customer information and automated payment allocation, which provided improved visibility across Finance and operations. This automation led to a 90% reduction in remittance processing time, with complex payments that once took hours now being cleared in 15 minutes or less. The results provided True Alliance with more scalable accounts receivable operations.

True Alliance