Case Study: True Alliance reduces remittance processing time by 90% with Esker

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Preview of the True Alliance Case Study

True Alliance cuts remittance processing time by 90% with Esker

True Alliance, a privately owned Australian retailer and distributor, faced the challenge of managing manual collections and cash application processes for over 1,000 clients, which created a heavy workload and limited visibility. To support scalable growth and modernize their accounts receivable operations, they turned to Esker for its Collections Management and Cash Application solutions.

By implementing Esker's automated solutions, True Alliance centralized customer information and automated payment allocation. This integration provided improved visibility across finance and operations. Esker's technology delivered a 90% reduction in remittance processing time, with complex remittances that once took hours now completed in 15 minutes or less, enabling more efficient and scalable financial operations.


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