Case Study: Temperature Equipment Corporation reduces DSO and speeds AR workflows with Esker

Temperature Equipment Corporation reduces DSO by 10 days with Esker

Temperature Equipment Corporation (TEC), a Midwest-based distributor, sought to reduce its days sales outstanding (DSO) and improve visibility across its accounts receivable processes. To meet this challenge, TEC expanded its use of Esker's AI Automation Suite, specifically implementing solutions for collections management, invoice delivery and credit management.

Esker provided an integrated cloud platform that automated collections, offered a self-service customer portal and streamlined online credit applications. This solution delivered significant results for TEC, including a 10-day reduction in average DSO and an 88% faster customer dispute resolution time. Esker's technology also dramatically improved credit application turnaround and reduced the volume of routine phone and email traffic.

Temperature Equipment Corporation