Esker
276 Case Studies
A Esker Case Study
GeoLogics, a fast‑growing U.S. technical services firm supporting defense, NASA and commercial clients with about 800 field employees, struggled with unreliable Internet faxing for electronic timesheet submission. Geographic routing failures and intermittent connections forced staff to use analog backups and multiple providers, creating administrative complexity and delayed or duplicated submissions.
GeoLogics trialed and adopted Esker’s FlyDoc online fax service, keeping existing fax numbers and centralizing management. FlyDoc provided immediate email confirmations, searchable storage and easy resend capabilities, eliminated the routing failures, enabled a seamless cutover with no missed timesheets, and saved significant IT and operational time.
Brian Logan
IT Manager