Esker
347 Case Studies
A Esker Case Study
Sunway Group, a Southeast Asian conglomerate with over 11,000 employees, faced significant challenges in its financial shared services centre due to processing approximately 300,000 invoices annually. Issues included data entry errors, missing documents, slow processing times, and stressed staff. To eliminate paper invoices and create a better work environment, Sunway turned to Esker to automate its accounts payable process.
By implementing Esker's Accounts Payable solution, Sunway integrated it with its existing ERPs and onboarded suppliers to a portal. The results were substantial, including a 50% faster processing time, 100% visibility over AP processes, and a 40% reduction in office filing space. Esker's solution also improved staff productivity and supplier relationships, allowing Sunway to operate seamlessly even during the COVID-19 pandemic.