Case Study: Food Connex achieves streamlined cloud fax and email operations with Esker

Streamlining Fax and Email Operations in the Cloud

Food Connex, a food management solution from Integrated Management Solutions near Philadelphia, relied on traditional servers and modems to handle fax and email but faced frequent modem failures, delivery interruptions and rising support burdens. The company needed a more reliable, scalable way to maintain high customer support and speed product rollouts, particularly because fax remains central in the food industry.

They implemented Esker’s cloud-based fax solution, which runs as a virtual machine and integrates fax and email within the Food Connex application. The move eliminated hardware and maintenance costs, added 24/7 availability, pay-per-use pricing, real-time tracking and gave customers the flexibility to send via fax or email — improving continuity, lowering operating costs and streamlining communications.

Food Connex

Paul Hernandez-Cuebas

President of Integrated Management Solutions