Case Study: Leading Healthcare Market Research Company achieves 24-hour survey processing and major cost savings with Esker’s FlyDoc

Streaming Medical Survey Processing With Flydoc

A global healthcare market research specialist with about 550 experts across four continents faced slow, costly survey mailings: typical jobs exceeded 6,000 postal letters, required a week or more to proof and dispatch, and incurred high labor and vendor costs that delayed time-sensitive research.

They adopted Esker’s FlyDoc to merge lists, create invitation letters and send surveys instantly, with Esker coordinating directly with list vendors. As a result they launched 20 internal surveys, cut costs that would have doubled with outside vendors, achieved reliable 24-hour, error-free processing, and gained direct contact with respondents for ongoing savings.