Case Study: Network Services achieves touchless AR automation and next-day mailing with Esker

Simplified IT Landscape via Automated AR and Cloud Faxing from Esker

Network Services Company is a member-owned international distribution network serving 75+ member-distributors and processing 3,000+ invoices monthly. Burdened by multiple legacy ERPs, three separate fax systems and a mail house, the company faced slow outbound mailing (7–10 days), high hardware/software maintenance costs and time-consuming fax management with little tracking or visibility.

By deploying Esker on Demand integrated with SAP, Network Services consolidated faxing and mailing onto a single cloud SaaS platform, automating outbound AR documents and eliminating legacy systems. The result: faster mail turnaround (files go out next day), one-person management of communications, reduced printing and maintenance costs, improved visibility and efficiency, and plans to extend automation to inbound AP.

Network Services

Paul Roche

CIO, Network Services