Esker
276 Case Studies
A Esker Case Study
Franke Artemis Group, a Swiss industrial manufacturer with a global footprint, needed to modernize and outsource its high-volume fax communications after introducing SAP — its aging, disparate fax infrastructure couldn’t handle the “high five figures” of business-critical documents (POs, delivery confirmations) exchanged each month. To stay focused on its core business and avoid heavy investments in hardware, software and specialist maintenance, Franke selected Esker Cloud Fax Services for SAP.
Esker implemented a secure SAP RFC integration and virtual printer option so faxes could be sent directly from SAP or other applications without extra on‑premises systems. The pay-per-use, country-by-country billing, least-cost routing, local numbers in 40+ countries, real‑time status reports and 24/7 service delivered immediate cost and time savings, removed internal operational overhead, ensured full traceability of messages and improved global document workflow.