Case Study: Thomson Reuters achieves cost savings and reduces its carbon footprint with Esker AR automation

Saving Money & Reducing its Carbon Footprint Thanks to AR Automation

Thomson Reuters (Legal) Ltd., part of the global information services leader, was printing and posting more than 750,000 invoices, credit notes, statements and customer letters a year and needed to modernize its billing processes to reduce costs, accelerate cash collection and shrink its carbon footprint. Already using Esker for fax and e-invoicing in other regions, the U.K. business sought a scalable way to eliminate paper and standardize delivery.

Esker deployed its Accounts Receivable automation and U.K. mail production facility so invoices can be delivered electronically (email or web portal) or printed and posted within 24 hours when needed, with real-time tracking and reporting. The result: more than 85% of formerly paper documents are now electronic, yielding lower costs, fewer errors, faster payments, improved visibility and a reduced carbon footprint.

Thomson Reuters

Keith Singer

Customer Operations Program Manager