Case Study: Parkbridge Lifestyle Communities achieves significantly faster invoice processing and full AP visibility with Esker

Revamping AP Processes to Enhance Productivity, Efficiency & Visibility

Parkbridge Lifestyle Communities, a leading Canadian developer and operator of residential land-lease communities and RV resorts, faced fragmented, manual accounts payable processes—relying on two different systems, frequent app switching and SharePoint uploads, and lacking visibility into invoice volumes across its 100+ communities and multiple provinces.

After implementing Esker Accounts Payable’s AI-driven, unified platform, Parkbridge centralized workflows, improved workload visibility and cross-team collaboration, and automated data capture and three-way matching—reducing matched-invoice processing from 3–4 minutes to about 30 seconds. The result was a drastic reduction in manual work, increased invoice-processing capacity without adding headcount, and more proactive, efficient AP management.

Parkbridge Lifestyle Communities

Melissa Holben

Senior Business Analyst, Enterprise Solutions