Case Study: Yaskawa America, Inc. achieves 70% reduction in past‑due invoices with Esker’s SAP‑integrated, AI‑driven AP automation

Reducing Past-Due Invoices By 70% with SAP®-Integrated, AI-Driven Automation

Yaskawa America, Inc., a leading manufacturer of AC drives, servo and robotics systems, was facing rising invoice volumes (up to 8,500/month) while headcount stayed flat, leaving its AP team handling large backlogs and daily past-due invoices (800–900) that generated constant vendor inquiries. The primary challenge was improving AP efficiency, reducing errors, standardizing workflows, and enabling a cloud-based model to support remote work.

Yaskawa implemented Esker Accounts Payable — a cloud, SAP-integrated solution with AI-driven data capture, touchless processing, machine learning and customizable dashboards — plus Gold-level CX support. The automation delivered faster visibility and fewer manual touches, cut past-due invoices by 70% (from nearly/exceeding 1,000 to under 300), reduced DPO by 38%, increased discount capture by ~10%, improved vendor relationships and scaled capacity without adding headcount.

Yaskawa America Inc.

Angelina Wappel

Senior Treasury Analyst