Case Study: Fireproof Records Center expands client offerings and accelerates ROI with Esker

Providing Added Value to Clients Thanks to Esker Channel Partnership

Fireproof Records Center, an Ohio-based document management firm with five local locations, faced a challenge when a major customer asked for a more robust, scalable accounts payable (AP) solution. Existing tools offered limited workflow capabilities and couldn't move beyond post-process invoice scanning, so Fireproof began looking for a trusted partner to deliver end-to-end AP functionality.

Partnering with Esker — initially a document delivery vendor — gave Fireproof access to an AI-driven AP automation platform that handles electronic workflow, ERP integration and real-time tracking. The collaboration expanded Fireproof’s solution portfolio (including AR collections, which cut their DSO by 10 days), created new revenue opportunities, sped customer go-lives for greater ROI, improved internal processes, and opened the door to selling additional Esker solutions like Order Management.

Fireproof Records Center

Matt Postlethwait

Director of Sales