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Case Study: ProLift Industrial Equipment reduces past due payments by 60% with Esker Collections Management
A Esker Case Study
ProLift Industrial Equipment reduces past due payments by 60% with Esker
ProLift Industrial Equipment, a major Midwest dealer of material-handling equipment, faced challenges with its collections process as its business grew. Its ERP system created friction, and the company needed better visualization of activities, automated workflows, and seamless integration. To address this, ProLift turned to Esker and implemented its cloud-based Collections Management solution.
Esker's solution integrated with ProLift's Microsoft Dynamics NAV ERP, introducing new transparency and tools for the team. The results were significant: a 60% reduction in past due payments, a 7-day decrease in DSO, and improved customer inquiry response times. Esker's software also provided valuable business intelligence, helping ProLift identify and rectify front-end invoicing errors that were causing collection issues.
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