Case Study: Potter Electric reduces manual invoice processing and DSO with Esker

Potter Electric automates 50% of PO invoices with Esker

Potter Electric Signal Company, a manufacturer of fire safety and security products, faced a challenge scaling its accounting processes to accommodate rapid annual growth of 20-35%. Its manual accounts payable tasks, particularly the three-way matching of invoices, purchase orders, and receiving reports, were becoming a significant bottleneck. The company sought an automated solution from vendor Esker that could integrate with its Epicor ERP system.

Esker implemented its Accounts Payable solution, which automated over 50% of purchase order invoices and provided greater visibility into the approval process via user-friendly dashboards. Later, Potter Electric also adopted Esker's Accounts Receivable solution. The results included a three-day reduction in Days Sales Outstanding (DSO), simplified customer payments through portals, and freed-up employee time for more strategic work. Esker's solutions provided the scalable automation Potter Electric needed for its continued growth.

Potter Electric Signal Company

Elizabeth Cassady

Vice President and Global Corporate Controller