Case Study: Pelican Products streamlines order processing and accounts payable with Esker

Pelican Products cuts order entry cycle times by 80% with Esker

Pelican Products, Inc., a global manufacturer of protective cases and temperature-controlled packaging, faced challenges in managing multi-channel orders and achieving efficiency after implementing SAP. To optimize its supply chain and reduce cycle times, the company partnered with Esker to implement its cloud-based Order Processing solution.

By using Esker's solution, Pelican streamlined the management of fax, email, and EDI orders within a single workflow. This provided greater visibility and reduced complex order entry cycle times by as much as 80%. Esker's integration allowed the company to consistently achieve same-day order entry and process EDI exceptions without IT involvement, cutting what used to take days down to minutes.

Pelican Products, Inc