Case Study: KEL Group achieves automated, cost-saving online mail delivery with Esker’s FlyDoc

Offering Customers An Integrated Online Mail Service Via Esker's Flydoc Technology

KEL Group, a French software developer for the real estate sector, needed to relieve its customers from time‑consuming, legally sensitive manual mailing tasks—everything from meeting invites and minutes to receipts and rent notices—which collectively amounted to large mailing volumes (about 55,000 pages per month). Real estate professionals required a reliable, integrated way to process and send documents while keeping address data and returned‑mail information up to date.

In an eight‑week project KEL built KEL’doc on Esker’s FlyDoc platform, a cloud solution fully embedded in its software that outsources standard and registered mail, allows per‑letter personalization and previews, tracks delivery and non‑reception via a web portal, and operates pay‑per‑use. The service now processes ~55,000 pages monthly, delivers significant time and equipment cost savings, improves delivery reliability and tracking, and has won the trust of large agencies.

KEL Group