Case Study: Menarini Group Spain halves order processing time with Esker Order Processing

Menarini Group Spain cuts order processing time by 50% with Esker

Menarini Group Spain, a leading pharmaceutical company, faced the challenge of manually processing over 30,000 annual orders received via email, fax, and EDI, which was inefficient and time-consuming. To modernize and automate its full order management process, the company partnered with vendor Esker to implement its cloud-based Order Processing solution.

Esker's solution automated the order management process from reception to entry into the company's ERP system. The results were significant, including a 50% reduction in order processing time and the elimination of manual, low-value tasks. This allowed freed-up resources to be reassigned to higher-value management and auditing functions, while also increasing process visibility and customer satisfaction.

Menarini Group Spain