Case Study: Marlink streamlines accounts receivable with Esker Cash Application

Marlink automates 88,000 annual transactions with Esker

Marlink, a global provider of satellite communication services, faced challenges in efficiently processing its high volume of customer payments. With 88,000 transactions annually, its accounts receivable team spent significant time on manual payment allocation. Seeking to automate this process and free up staff for higher-value work, Marlink turned to Esker and implemented its Esker Cash Application solution.

By leveraging Esker's AI-powered automation, Marlink streamlined its payment allocation. The solution provided touchless processing for a large portion of payments and clear visibility into workloads via real-time dashboards. As a result, Marlink significantly reduced processing time, reoriented its team toward analytical tasks, and improved overall team morale. The dedicated support from the Esker Customer Success team ensured continuous optimization of the solution.

Marlink