Case Study: Malaysia Airlines streamlines accounts payable with Esker

Malaysia Airlines streamlines 28,000 monthly invoices with Esker

Malaysia Airlines faced challenges in managing its high volume of global accounts payable invoices after implementing SAP. Their manual process was inefficient, leading to difficulties in tracking invoice status and missing documents. To address this, the airline sought an AP automation solution from vendor Esker that could integrate with its SAP system and handle its specific needs, including integration with the IATA SIS platform.

Esker implemented its Accounts Payable automation solution, which provided seamless SAP integration, automated data capture, and a flexible workflow. This gave Malaysia Airlines improved visibility, a convenient remote approval process, and easy reporting capabilities. The results included reduced global AP costs, stronger financial controls, and streamlined operations. Esker's solution successfully replaced third-party outsourcing for locations outside Malaysia and established a centralized AP model at the company's headquarters.

Malaysia Airlines