Esker
347 Case Studies
A Esker Case Study
Lubrication Technologies, Inc., a growing international petroleum distributor, faced challenges with its outdated accounts receivable collections processes. Its existing cloud solution failed to provide adequate reporting, support, and functionality needed for the company's expansion. Seeking a more effective way to manage collections, the company turned to Esker and its Collections Management solution.
Esker’s cloud-based solution provided Lube-Tech with robust, quantifiable data and the ability to assign customers across different branches. The implementation delivered significant results, including reducing days sales outstanding (DSO) by 7 days and cutting past-due AR in half. Esker’s solution also eliminated 90% of customer invoice requests via a self-service portal and allowed the company to maintain its headcount while doubling in size, achieving immediate ROI.