Case Study: Lewis Systems & Services achieves 50% fax cost reduction and virtualization support with Esker Fax on Demand (VSI-FAX)

Lewis Systems & Service Company Cuts Fax Costs and Supports Virtualization with Fax on Demand

Lewis Systems & Service Company, a 30-year provider of air compressor and vacuum pump products and service in the Southeast, had relied on Esker VSI‑FAX to send documents from its Infor ERP FACTS system. When the company migrated several servers to a virtual environment, physical fax modems could no longer be used, creating an urgent need for a virtualization‑compatible fax solution.

Their partner Earnest & Associates and Esker recommended Fax on Demand for VSI‑FAX, which was implemented in less than two weeks. The cloud‑based service eliminated modems and analog lines, boosted reliability (no hardware or line failures), cut faxing costs by about 50% — including retiring a $56/month analog line — and opened the door to additional features like desktop faxing.

Lewis Systems & Services

Bill Foster

IT Manager, Lewis Systems & Service Company