Case Study: J. García Carrión accelerates order processing by 80% with Esker

J. García Carrión accelerates order processing by 80% with Esker

J. García Carrión, a leader in Spain's food and beverage market, faced a significant manual processing burden. The company received over 30,000 non-EDI orders annually via email and fax, requiring staff to spend about two minutes manually entering each order into SAP. This process was time-consuming, prone to errors, and consumed physical office space. To improve productivity and accuracy, they turned to Esker for an automated order processing solution.

Esker implemented a solution that digitally captures orders, automatically extracts and validates data, and creates orders directly within SAP. This automation provided a single, searchable electronic archive. As a result, J. García Carrión accelerated its average order processing speeds by 80%, reduced processing costs by 70%, and achieved a 99% order entry accuracy rate. Esker's solution also freed up office space and provided full process visibility.

J. García Carrión

Carlos Uceira

Systems Manager