Case Study: International Companies achieves 50% reduction in customer invoicing costs with Esker on Demand

International Companies Cuts Customer Invoicing Costs in Half with Esker on Demand Automation

International Companies, a privately held, family-owned group of four food-industry operating companies with centralized accounting, was spending about two hours a day printing, routing, reviewing and manually stuffing 30–40 customer invoices—serving 800–1,000 accounts—and facing added labor costs and risks of errors and misdelivered documents.

They implemented Esker on Demand to automate invoicing (mail, email, fax and web portal), routing a single report to Esker for processing. The change cut invoice processing to 30 minutes or less, eliminated manual stuffing errors, encouraged many customers to switch to electronic delivery, and reduced invoice processing costs by at least 50% while providing invoice-access and reporting capabilities.

International Companies

Dave Wymer

Director of Information Services, International Companies