Case Study: A.D.A.M., Inc cuts invoice processing from 8–10 hours to 10–20 minutes with Esker's FlyDoc

Instituting A Healthy Process For Mailing invoices

A.D.A.M. (NASDAQ: ADAM), provider of the Benergy benefits communication and decision‑support platform, faced a slow, manual billing mail process: about 600 multi‑page invoices per month were printed from Microsoft Dynamics GP and hand‑folded, stuffed, and mailed, consuming 8–10 hours spread over five days and risking late or missing invoices that delayed payments.

A.D.A.M. implemented FlyDoc by Esker via a simple print‑driver installation, allowing invoices to be printed to FlyDoc and processed electronically the same day. The change cut invoice processing to 10–20 minutes, reduced time‑to‑mail from five days to same‑day, improved visibility and control (helping lower DSO), and scaled easily for future growth while streamlining other mass mailings.

A.D.A.M., Inc

Chris Joe

Director of Finance