Case Study: Luxasia achieves 50% faster invoice processing with Esker's Procure-to-Pay automation

Increasing Efficiency With Purchase-to-pay Automation at a Shared Service Center

Luxasia, a Singapore‑headquartered distributor of luxury beauty brands operating across 16 Asian markets, set up a Shared Services Center in Malaysia to centralize accounting and tackle slow, paper‑based procure-to-pay processes. Employees were creating purchase requisitions and expense claims by hand, manually entering POs and invoices into SAP, and scanning receipts—leading to rising costs, longer cycle times and poor visibility.

Luxasia implemented Esker’s Procure‑to‑Pay solution, integrated with SAP, to automate purchase requisitions, PO creation, goods receipts, supplier invoice processing (36,000 invoices/year) and expense claims, with mobile approval capabilities. The automation delivered faster, more visible workflows and measurable gains: 50% faster invoice processing, up to 4x faster approvals, AP staff processing >1,000 invoices in the time it previously took to process 400, 80% less paper for expense claims, increased early‑payment discounts and improved document retrieval.

Luxasia