Case Study: Star Media Group achieves 50% faster invoice processing and centralized AP visibility with Esker's Accounts Payable automation

Increasing Efficiency With Accounts Payable Automation

Star Media Group, a leading Malaysian news and multi-channel media company, faced inefficiencies from high volumes of supplier invoices: decentralized documents, poor invoice visibility, inconsistent manual AP processes, delays from missing information, and time-consuming vendor and internal verifications.

The company deployed Esker’s cloud-based Accounts Payable automation integrated with SAP to eliminate manual touchpoints, centralize approvals and document tracking, and enable mobile invoice approvals. The solution delivered about 50% faster invoice processing, improved real-time visibility and collaboration across departments, streamlined shared services, and greatly reduced time spent chasing approvers.

Star Media Group