Case Study: Mecpec achieves 50% faster invoice processing with Esker's Accounts Receivable automation

Increasing Billing Process Efficiency Thanks to Accounts Receivable Automation

Mecpec Trading Co Pte Ltd, a Singapore supplier of diesel, lubricants and petroleum-related products, was struggling with a fully manual invoicing process that caused long preparation times, high equipment and labor costs, limited delivery customization and difficulty handling growing invoice volumes. The accounting team spent significant time printing, emailing and mailing invoices, which slowed operations and customer service.

Mecpec implemented Esker’s Accounts Receivable automation integrated with SAP, deployed in three quick increments, to automate delivery of about 3,000 monthly invoices (mostly e-invoices). Within five months the company cut invoice processing time by 50% (from four to two days), reduced costs and manpower needs, improved payment patterns and invoice tracking, and gave customers a self-service portal to receive, track and archive invoices—freeing staff for more value-added work.

Mecpec

Dawn Oh

Director, Administration and Finance