Case Study: Montréal–Trudeau International Airport achieves faster invoice processing and improved cash management with Esker’s AP automation

In response to rapid growth, this airport authority turned its focus to automating and optimizing processes across its financial services department

Montréal–Trudeau International Airport (YUL), a 500‑employee airport authority with $707M in revenue running SAP, faced rapid passenger growth and its largest capital program in history. That growth exposed AP bottlenecks—manual supplier management, paper invoice scanning, email approvals and manual validation—that strained infrastructure, HR and financial capacity. The finance team needed faster processing, better invoice traceability and improved cash management without adding headcount.

By implementing Esker’s AI‑driven Accounts Payable automation, YUL automated invoice capture, duplicate detection and approval workflows while gaining real‑time dashboards and automated reminders. The result: 90% of invoices processed electronically, payment terms improved by eight days, stronger cash visibility and audit trails, fewer supplier inquiries, and staff freed to focus on higher‑value tasks.

Montréal– Trudeau International Airport

Lyne Gilbert

Assistant Director of Financial Services and Process Improvement