Case Study: Culligan France achieves 90% one-click invoice processing and 48-hour ERP pre-approval with Esker Accounts Payable automation

Improving Supplier Invoice Processing With Accounts Payable Automation

Culligan France, a leader in water treatment products with over 1,200 employees across 30 agencies, faced an inefficient accounts payable process: a five-person accounting team manually handled more than 20,000 invoices a year from 900 suppliers across 30 sites. Invoices were mailed between sites and the shared services center, causing long processing times, lost documents, errors and poor cash-flow visibility.

Culligan implemented Esker’s Accounts Payable automation integrated with its SAGE X3 ERP, centralizing invoice intake at the shared services center and enabling pre-approval within 48 hours and manager validation via desktop or mobile. Implemented in four months, the solution processes 90% of invoices in one click, improves VAT handling and cash forecasting, simplifies archiving, increases visibility and frees staff for higher‑value work.

Culligan

François Cornuez

Director of Accounting