Case Study: Kuhl Insurance achieves faster, clearer, HIPAA-compliant faxing with Esker Cloud Fax Services

Improving Document Speed, Security & Savings By Moving Fax To The Cloud

Kuhl Insurance, a large independent agency in central Illinois representing nearly 50 carriers, processed about 1,000–1,500 fax pages per month on an aging RightFax server. The agency wanted to reduce hardware and maintenance costs, improve document clarity, and ensure any replacement could maintain existing direct inward dial (DID) numbers and meet HIPAA requirements for ePHI.

Kuhl moved to Esker Cloud Fax Services, which remotely forwarded and then ported DIDs, integrated with Outlook with no new hardware or software, and supported HIPAA compliance. The cloud solution improved fax clarity, delivered pay‑per‑use cost savings, removed server maintenance, added real‑time tracking, unlimited capacity and better disaster recovery — yielding faster, more secure and easier faxing for the organization.

Kuhl Insurance

Phil Witzig

Systems Administrator