Case Study: MAN Roland achieves faster invoice delivery and improved cash flow with Esker DeliveryWare (Esker)

Improving Accuracy By Automating Document Delivery Into And Out of SAP Applications

MAN Roland, a 150-year leader in commercial printing that powers one-third of U.S. newspapers, relied on SAP for ERP and customer communications but struggled with slow, manual invoice distribution. Employees were faxing, scanning, emailing and mailing invoices by hand, prompting a search for a way to speed delivery and keep documents electronic without costly SAP connectors.

The company implemented Esker DeliveryWare to automate document flow into and out of SAP, eliminating manual entry and physical handling. The solution sped invoice turnaround—improving cash flow, reducing administrative costs and customer service calls—and expanded to automate 15 other document types, delivering over 6,000 documents per month with minimal maintenance and easy customization of distribution rules.

MAN Roland

Carl Zumstein

MIS Manager, MAN Roland