Case Study: Imperial Brands achieves 6,000%+ ROI and 5x eSourcing adoption with Esker Sourcing by Market Dojo

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Preview of the Imperial Brands Case Study

Imperial Brands achieves 6,323% ROI with Esker

Imperial Brands, a global FMCG company, faced significant challenges with its previous "top-right quadrant" Source-to-Contract solution, which was cumbersome and poorly adopted. Their procurement function was hindered by low user adoption, inefficient workflows, and poor data visibility. To reshape its strategic sourcing process into a more agile "demand to enablement" model, the company turned to Esker, implementing its Sourcing by Market Dojo solution.

Esker implemented the Market Dojo platform in less than six weeks, emphasizing ease of use and flexibility. The solution enabled rapid adoption, with sourcing events increasing by a factor of five and the company achieving over £7.6 million in savings, equating to a remarkable 6,323% ROI. The measurable results also included an average saving of 8.6% on RFQs and reverse auctions, while addressing previous pain points through improved data reporting and template standardization.


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