Case Study: Cerapedics boosts order processing 59% and saves $300K with Esker Order Management

Growing Intelligently with SAP S/4HANA® Cloud

Cerapedics, a Denver-based ortho-biologics medical device company known for its i-FACTOR Peptide Enhanced Bone Graft, was experiencing rapid growth (40–60% year-over-year) and rising order volumes that overwhelmed its manual, one-size-fits-all order process. The company needed a scalable, dynamic solution that would integrate with its SAP S/4HANA® Cloud ERP and handle diverse order formats from distributors and customers.

Cerapedics implemented Esker’s AI-driven Order Management solution (integrated with S/4HANA via NIMBL), which automatically extracts, sorts and transposes order data, improves document control and auditing, and reduces paper. As a result, the company processed 59% more orders by volume (71% more by dollar value) without adding staff, cut manual order errors by 72%, saved $300K in the first year (projected $1.2M over three years), increased CSR productivity and revenue run rate, and plans to expand use with mobile ordering and other finance processes.

Cerapedics

Edward Sawyer

General Manager