Esker
276 Case Studies
A Esker Case Study
Parts Town, a fast-growing supplier of genuine OEM restaurant equipment parts, was struggling to keep up with nearly 30% growth while using manual accounts payable processes and Outlook as an invoicing queue. The lack of controls, limited visibility and time-consuming routing created approval bottlenecks and inefficiency across the AP function.
By deploying Esker’s end-to-end AP automation—building on an existing relationship from O2C work—Parts Town centralized invoice routing, approvals and tracking. The result: $30K+ in added savings per month, 50% more early-payment discounts captured, a ~60% productivity gain per user (processing rose from 32K to 57K invoices/year with 40% touchless), approvers cut in half, fewer disputes, faster payments and the ability to sustain 30% growth without increasing headcount.
Andrew Phillips
Accounting Manager