Case Study: Medical Advantage Group achieves fast, automated mass faxing and major time and cost savings with Esker FlyDoc

Faxing Large Amounts of Correspondence in Only a Few Clicks

Medical Advantage Group (MAG), a Michigan-based healthcare management and consulting firm, needed to send large volumes of time-sensitive correspondence to physician groups but relied on manual faxing. Repeatedly walking to the fax machine to dial, send, scan and resend notices for recurring meetings made the process slow and labor-intensive for their administrative assistant.

By adopting Esker’s FlyDoc cloud fax service, MAG automated mass faxing with a “fax blast” merge, enabling personalized notices, multiple attachments, previews and immediate failure alerts. The solution cut time and printing costs, boosted productivity (faxing 10 or 200 recipients now takes the same time) and made faxing far more reliable and effortless, with plans to add email blasts in the future.

Medical Advantage Group

Hannah Huot

Administrative Assistant, Medical Advantage Group