Case Study: MK Electric achieves 30% invoice cost reduction and faster payments with Esker’s Accounts Receivable automation

Extending Usage of Esker’s Automation Solutions to Customer Invoice Processing

ED&S (formerly MK Electric), part of Honeywell’s Automation & Control Solutions group and a leading UK manufacturer of circuit protection and wiring devices, faced a paper‑intensive customer invoice process. Invoices were printed, manually sorted and batched, stuffed into envelopes and mailed, which was slow, error‑prone, costly and delayed cash collection—creating invoice disputes, lower productivity and longer DSO.

ED&S implemented Esker on Demand’s cloud Accounts Receivable automation, integrating invoice files from SAP to Esker’s hosted production for automated batching and delivery (postal or email) with a pay‑as‑you‑go model. The change eliminated paper, cut invoice processing costs by about 30%, reduced errors and disputes, sped up delivery to customers and accelerated payment cycles while consolidating IT infrastructure.

MK Electric

Jason Howell

Customer Service Development & Operations Manager