Case Study: URSA achieves faster, more efficient P2P & O2C processes with Esker’s AI-powered automation

Experiencing Great Efficiency in the P2P & O2C Cycles with AI-Powered Automation Solutions

URSA, a multinational building‑materials manufacturer (mineral wool and XPS) with 1,700+ employees and operations across 40+ countries, needed to align people, processes and technology to eliminate manual data entry, reduce errors and speed up procure‑to‑pay and order‑to‑cash cycles while staying compliant with diverse European e‑invoicing rules and integrating with SAP.

Working with Esker since 2007 and migrating to Esker’s cloud AP, AR and Order Management solutions, URSA centralized AP at a Poland SSC (65,000 invoices/year), automated 20,000+ customer invoices across several countries, and piloted order automation in Italy and Austria (10,000 and 4,200 orders). Results include 30% faster supplier invoice processing, order processing time cut in half, eliminated infrastructure costs and manual tasks, improved visibility and auditability, legally compliant e‑invoicing, and broader rollout across 13 European countries with a positive total cost of ownership.

Ursa

Gregor Miklavcic

European IT Manager