Case Study: Laminex achieves up to 50% faster payment processing and a 95% reduction in unallocated cash with Esker

Esker's Cash Application solution automates a previously 100% manual process and allows Laminex to achieve time savings and employee well-being

Laminex, a Melbourne-based producer of laminates and decorative surfaces, was processing up to 700 payments a day with a 100% manual cash-application workflow. The manual approach created long workdays and heavy month‑end pressure for the Banking team, limited remote working capability, and prompted a target to automate payment allocation (70% auto-allocation in 12 months).

In 2021 Laminex implemented Esker’s cloud Cash Application solution, enabling AI-driven remittance processing and remote access so staff moved from data entry to verification. After six months the system auto-allocated 52% of payments, cut allocation time roughly in half (from 8–10 hours to 4–6), reduced unallocated month‑end cash by 95 (about $5M), and delivered up‑to‑date statements and simpler reporting—improving productivity and employee well‑being.

Laminex

Pamela Rochester

Operational Team Leader