Case Study: Arkadin achieves two-thirds reduction in invoice processing time and improved DSO with Esker’s Accounts Receivable solution

Esker solution helps Arkadin reduce invoice processing time by one third

Arkadin, a global provider of audio and web collaboration services present in over 30 countries, faced rising costs and inefficiency after rapid growth left its subsidiaries using disparate, manual invoicing processes. Monthly billing required six to eight days of printing, folding and postage, causing frequent errors and poor Days Sales Outstanding (DSO).

To standardize and speed up invoicing, Arkadin implemented Esker’s cloud-based Accounts Receivable solution alongside its Microsoft Dynamics NAV rollout. Deployed across 27 subsidiaries in Europe, North America and Asia Pacific, the system now sends 23,000+ invoices monthly (mostly e-invoices), cutting invoice processing from six to two days, improving DSO, ensuring e-invoicing compliance and providing electronic archiving and better tracking.

Arkadin

Emmanuel de Monterno

Director of Information Systems, Arkadin