Case Study: Wilson & Horton achieves AP remittance automation and major cost & time savings with Esker DeliveryWare

Esker makes headlines at Wilson & Horton

Wilson & Horton, New Zealand’s leading news and information company, faced a costly, labour‑intensive Accounts Payable process that printed and posted about 50,000 remittance advices per year. Previous electronic solutions were complex and hard to use, and manual handling made tracking supplier queries slow and inefficient as the business centralized operations.

The company implemented Esker DeliveryWare to integrate with its JD Edwards system, split JDE output files, and deliver remittances by fax or email (now handling ~40,000 faxes/month), plus CSV billing files, PDF invoices, and debt reports, with plans for employee payslips. The change saved about eight hours per week in AP, reduced costs by roughly €18,318–€22,931 annually with a two‑month payback (projected to rise to ~€54,919/year as deployment expands), improved customer service, and required minimal IT support.

Wilson & Horton

Peter Mclean

Project Manager for JD Edwards Implementation