Case Study: University of Leicester achieves time and cost savings with Esker’s cloud procure-to-pay fax solution

Esker Implements New Procure-to-Pay Solution for The University of Leicester

The University of Leicester, a top‑15 UK university with over 23,000 students and a complex procure‑to‑pay operation spanning campus departments and nearby hospitals, faced aging servers supporting an on‑premise fax solution integrated with its SAP ERP. With hardware nearing end‑of‑life, the finance and IT teams needed a cost‑effective, low‑risk alternative to maintain reliable document flow across the university.

They migrated their fax processes to Esker’s cloud “Fax as a Service,” which integrates securely with SAP and provides real‑time delivery status. The switchover was smooth after user acceptance testing, eliminated the need for costly server replacement, delivered measurable time and cost savings, improved accuracy and efficiency, and set the stage to expand to a full procure‑to‑pay cloud solution.

University of Leicester

Sue Lee

Manager of Staff Information Services Team, University of Leicester