Esker
281 Case Studies
A Esker Case Study
EMI, a global music company operating in 45 countries with distribution in another 26, faced a fragmented IT landscape of AS/400, mainframe and UNIX systems that left staff juggling multiple platforms for vital stock, ordering and royalty information. The organisation needed a secure way to unify access across a worldwide VPN, let authorised users get through strict firewalls, and enable mobile sales staff to place orders remotely without compromising data security.
EMI implemented Tun Plus by Esker to provide single-screen host access and terminal emulation across all their disparate systems. The solution delivers secure proxy/protocol support through restricted firewalls, web/browser-enabled mobile access for sales teams, and easy central configuration; the result was simplified workflows, dramatically fewer support calls, faster order processing and improved productivity across departments.
Nick Martin
IT Team Leader