Case Study: JCDecaux achieves paperless, faster P2P with Esker’s AI-driven Procure-to-Pay solution

Elevating Efficiency, Productivity & Visibility With an Ai-driven P2p Automation Solution

JCDecaux Transport in Hong Kong, a subsidiary of the global outdoor advertising group, struggled with an inefficient, Excel-driven procure-to-pay process. Manual tracking of requisitions, purchase orders, invoices and approvals across departments led to poor visibility, scattered documents and prolonged payment cycles.

After implementing Esker’s AI-driven P2P solution, the company eliminated paper and manual invoice handling, moved purchase requests onto a single platform with digital workflow approvals, and adopted automatic three-way matching. The outcome was standardized, centralized tracking, faster approvals, easier user training and noticeable gains in efficiency, productivity and process visibility.

JCDecaux

Josephine Chow

Production Manager