Esker
276 Case Studies
A Esker Case Study
IFCO Systems, a global provider of reusable packaging operating in 37 countries, faced a time-consuming and costly manual process of printing and mailing over 15,000 invoices, credit notes and collection letters each month. The company needed a fast, cloud-based accounts receivable solution that could integrate with its SAP system, support multi-language e-invoicing across jurisdictions, and meet strict data protection and local legal requirements.
Working with Esker, IFCO implemented a cloud AR automation solution—with rollout starting five weeks after meetings—that integrated with SAP and went live across multiple European subsidiaries and the U.S. The platform delivers invoices in over 20 languages via electronic channels, portal access or paper, provides secure archiving, and improved customer onboarding; results included cost savings, increased e-invoice adoption, better invoice tracking, reduced DSO and full compliance with international e-invoicing regulations.
Patrick Klinger
Worldwide Director of IT