Case Study: Eagle Family Foods Group achieves faster AP and AR automation with Esker

Eagle Family Foods Group cuts cash application posting time by 50% with Esker

Eagle Family Foods Group, a food and beverage company, faced challenges managing its manual and time-consuming accounts receivable processes, particularly in cash application and deductions management, following a significant acquisition that increased sales volume. To manage this growth without a major increase in staff, the company turned to vendor Esker to leverage its AI-driven automation suite for these AR functions.

Esker implemented its Cash Application and Deductions Management solutions, which used AI to automatically read complex remittance data and streamline the entire claims process. The results were substantial, including a 50% reduction in cash application time and a 98% reduction in processing time for its largest client's remittances. Esker's solution also led to an 80% reduction in open deductions and a $2.3 million reduction in non-trade deductions, allowing the company to handle quadruple the deductions with minimal additional staff.

Eagle Family Foods Group